Foods Department Manager - Malmesbury

MAIN PURPOSE To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store. KEY OUTCOMES

• Provide exceptional customer service to internal and external customers
• Recruit, select, manage, and develop people to meet competence requirements
• Participate in a team to ensure achievement of department and store goals
• Manage implementation and integration of new initiatives to achieve project goals
• Participate in general store operational duties
• Supervise and coach staff to meet competence requirements
• Job specific responsibilities as per Job Profile (dependent on position)

• Passion for the Customer – establish lifelong relationships with our customers
• Passion for Retail and Selling
• Living the Brand: Personal leadership and attitude to work i.e. ‘the difference’
• Proven team leadership skills
• Action and results-oriented
• Assertive and proactive
• Problem-solving and decision-making skills
• Commercial acumen and numeracy
• Creative and innovative; keeps up to date on retail trends
• Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
• Retail and/or Business Management Diploma would be advantageous
• 2-5 years of role experience as a Foods Department Manager in Retail
• Retail experience highly advantageous
• Team Management would be advantageous
• Leadership and Management experience would be advantageous
• Ability to work shifts that meet operational requirements