Operations Excellence Analyst

The incumbent will support strategic projects, enhance reporting, and collaborate with cross-functional teams to advance operational excellence. This role demands strong communication and analytical skills, a process-oriented approach, and the ability to view each task within a larger strategic context. The incumbent will focus on driving continuous improvement and sustainable impact ensuring that all activities support TCF's mission and values, contributing to the organization's long-term success.

Operational Management:

Oversee and support in day-to-day process KPIs and tasks to ensure efficiency and effectiveness.

Support in development, communication and implementation of new processes/ policies and guidelines.

Conduct trainings/webinars independently based on process/dashboard updates

Data Analysis:

Develop and maintain dashboards and reports to track key performance indicators.

Use data to make informed recommendations and support decision-making processes.

Problem Solving:

Identify operational challenges and develop solutions to address them

Use critical thinking skills to analyze problems and propose innovative solutions

Work collaboratively with team members to implement solutions and improvements

#J-18808-Ljbffr Management & Operations