Financial Crime Operations - Senior Analyst

When you bring your unique skills and fresh perspective to ASB's financial crime team, you're not just taking on a new role with fantastic benefits, a wellbeing package, and opportunities to grow and develop your career - you're helping protect people. From spotting patterns to solving puzzles, every action you take moves us closer to a safer future. Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. As a member of ASB's Financial Crime operations team you will help protect ASB and its customers from the impact of Financial Crime. You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, extreme right-wing groups, and other activities which place New Zealand at risk. We have a number of Senior Analyst positions across all our Financial Crime teams at ASB. These positions are critical in the management of financial crime, specifically to ensure ASB meets its regulatory requirements and complies with Anti Money Laundering (AML) / Counter Terrorism Financing (CTF) legislation. Mo te tūranga | About the role:

• Provide SME guidance to colleagues and contribute to wider bank projects which involve or impact FCI.
• Proactively support the Manager / TL to drive a culture of Continuous Improvement by reviewing, validating and adapting processes to accommodate business and volume changes and to ensure that all internal processes are continuously reviewed to deliver efficient, accurate and compliant processes.
• Personally develop and maintain a strong risk focus to support in identification, escalation and remediation of risks cognisant of process/operational risk, financial risk and reputational risk.
• Analyse and interrogate data received from ASB and CBA systems, Customers, Enforcement Agencies, and other sources.
• Manage the more complex customer expectations on resolution and timeframes being cognisant of the needs of an Institutional, Corporate, Commercial or Business client to that of a Personal Banking client.
• Provide relevant and formal referrals and escalations to manager and/or business divisions when required and contribute to collaborative relationships with stakeholders.
• Develop a strong knowledge and understanding of relevant internal policies, regulations and practices in NZ and the countries ASB clients transact.

Ngā mea kia whai angitū ahau? | What do I need to be successful?

• Proven ability to communicate effectively and confidently (written and oral) with a diverse range of people including stakeholders and upset or difficult customers and manage challenging conversations.
• Sound decision-making and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to prioritise multiple tasks and adapt to business needs as required.
• Commitment to contribute to a positive team culture.
• Proven knowledge and/or experience with complex AML / CFT, sanctions and financial crime risk.

He aha tā mātou | What can we offer? We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, banking and parental benefits. We have a warm culture of caring people who all jump in to innovate and support each other. Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions. At ASB, we are committed to our vision and values of Ngākau Pono (Integrity), Manaakitanga (Caring), Awata (Passion), Māia (Courage) and Kāpuia (United). Our strength comes from caring about our people, our customers, our community, and environment. As a values-driven and Rainbow Tick certified organisation we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together. We offer excellent career progression opportunities and a flexible and supportive culture. We help our people grow and we celebrate together. Me pēhea te tono | How to apply? See yourself here? Step forward. Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas. We may close this job early; please ensure you submit your application as soon as possible. #J-18808-Ljbffr