Specialist BPO (6 months contract)

About DHL Group and Finance & HR Services DHL Group is the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around; we have a very clear purpose: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business, and together we share the pride of building one of the largest world leaders in logistics and supply chain. Finance & HR Services (FHS) at DHL Group – that’s us! We deliver shared services in Finance and HR for our divisions within the group. Our Finance Operations team supports our group in all financial activities, e.g. regarding accounts payable and receivable, general ledger, and corporate treasury. These include asset accounting, intercompany alignment, active collecting, customs invoicing, profit and loss accounting, and payment factory for DHL Group. Our HR Services run the payroll for more than 350,000 employees within DHL Group working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing, and other services. Ready to immerse yourself in the exciting world of FHS? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of FHS colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region. We are looking for an immediate, full-time, contract position in APAC at Petaling Jaya, Malaysia. Job Purpose: Support to develop and administer project/business process quality & improvement plans and processes to identify new and alternative approaches to improve effectiveness and efficiency of business processes in line with overall business strategy and objectives, Group guidelines, and policies. Your tasks:

1. Support administration of project/business process quality & improvement plans and processes to achieve defined business objectives
2. Provide administrative and analytical support to increase business process efficiency and process quality
3. Apply technical and/or business process expertise and analysis capability to projects
4. Collect and collate data and analyze trends to understand process improvement needs holistically and to estimate potential benefits
5. Study processes to draft performance indicators to measure process dimensions and process improvements
6. Deliver assigned activities as per defined timelines and quality standards
7. Apply understanding of business processes to administer project processes and solutions
8. May provide functional advice or training to team members
9. Draft content and deliver training on projects/business process quality & improvement methodologies

Your profile: Education Level:

1. Bachelor’s Degree or equivalent experience/qualification

Experience Level:

1. More than 2 years

We offer:

1. Great opportunity to work for the biggest logistics company in the world
2. International and virtual environment
3. Flexibility and great opportunity to learn
4. Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If this is something you would like to do, don’t hesitate and start your application. #J-18808-Ljbffr