Senior Field Clinical Specialist

دوام كامل في Edwards Lifesciences في Saudi Arabia
نُشرت يوم December 18, 2024

تفاصيل الوظيفة

Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives. How you will make an impact:

  1. Interact with Physicians, Nurses, and Technicians.
  2. Provide education on all aspects of the device, device handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants.
  3. Develop and continuously improve training curriculum, training materials, and training tools, based on clinical trial experience, EW guidelines, and SOP.
  4. Educate and train physicians, hospital personnel, and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
  5. Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
  6. Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management.
  7. Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
  8. Validate software and hardware updates in the field as applicable.
  9. Learns the product(s), physiology, anatomy, applications of the market, and Edwards Lifesciences.
  10. Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
What you ll need (Required):
  1. 3+ years of experience in related medical device and/or clinical experience.
  2. Bachelor's Degree in related field.
  3. Moderate knowledge and understanding of cardiovascular science.
  4. Moderate understanding of cardiovascular anatomy, pathology, and physiology.
  5. Moderate understanding of medical device regulatory requirements and documents, device accountability, and adverse events reporting.
What else we look for (Preferred):
  1. Training experience in clinical/technical environment.
  2. Proven expertise in MS Office Suite and ability to operate general office machinery.
  3. Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.
  4. Good problem-solving and critical thinking skills.
  5. Ability to manage confidential information with discretion.
  6. Strict attention to detail.
  7. Ability to interact professionally with all organizational levels.
  8. Ability to manage competing priorities in a fast-paced environment.
  9. Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects.
  10. Ability to build productive internal/external working relationships.
  11. Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
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