Front Desk Officer

Job Brief: We are looking for a good mannered and professional front desk clerk to oversee all receptionist and secretarial related duties for our client. You will perform a range of duties including answering phone calls, receiving visitors and clients and responding to all customers’ enquiries.

Your central goal is to provide clients with outstanding customer service and support. As the ‘face’ of the company, the successful candidate must be presentable and friendly, with outstanding people’s skills to match.

Job Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

• A good and relevant Degree in any Social Science Course
• A minimum of 2 years of proven experience as a front desk officer is highly desirable
• A talent for multi-tasking, with excellent communication and organizational skills
• Good understanding of basic office administration and bookkeeping practices
• Superb written and verbal communication skills
• Strong knowledge of MS Office programs

Closing Date: 19th October 2024