General Manager - Operations

Shape the Future with DHL Supply Chain NZ Do you have proven experience in an Operations Management role and you are ready to step up? Are you an operations leader who thrives on building world-class teams, championing health and safety, and driving operational excellence? Do you have a passion for doing things right the first time and inspiring others to achieve exceptional results? If this sounds like you, DHL Supply Chain NZ invites you to join us as General Manager Operations and make your mark in one of the most dynamic industries globally. With a presence in over 220 countries and territories, DHL Supply Chain is a global leader in logistics and supply chain solutions. We combine global scale with local expertise to connect people and improve lives every day. At DHL Supply Chain, our people are our greatest strength. We’re proud to hire talented individuals from all backgrounds, fostering a workplace where everyone can thrive. We take pride in being an integral part of everyday life and are committed to sustainability, respect, and personal accountability. What You’ll Do: In this pivotal role, you will:

• Oversee and manage key operations across Auckland, based at our Mt Wellington head office, with regular travel to our Airport site.
• Build and develop a high-performing team that shares your passion for delivering a world-class operation.
• Lead with a safety-first mindset, fostering a culture of health, safety, and risk management at all levels.
• Drive operational excellence by upholding and exceeding operational standards.
• Be an active, can-do leader and approach challenges with energy, commitment, with a focus on doing things right.

What You Bring to the Role: We’re looking for a leader with:

• A strong hands-on operational experience in supply chain logistics.
• A proven track record of influencing, leading, and motivating teams to consistently deliver outstanding results.
• Experience working collaboratively with internal business stakeholders to identify and capitalise on growth opportunities, including new customer relationships and space utilisation.
• Strong understanding of 3PL/4PL logistics and warehouse management skills is essential.
• A bachelor’s degree (MBA preferred) or equivalent experience would be advantageous.
• Strong financial acumen, with the ability to manage budgets, set and achieve financial targets, and analyse operational initiatives.
• Strong commercial acumen, including excellent relationship management and contract negotiations.
• Expertise in maintaining and improving operational standards.
• Clear and effective verbal and written communication, essential for success in this role.
• The ability to manage multiple competing priorities with professionalism and efficiency.

What’s in it for You? At DHL Supply Chain, we’re not just offering a job—we’re offering a career filled with opportunities to grow and thrive:

• A chance to make your mark in a fast-growing and essential industry.
• Access to global career development opportunities and world-class training programs, including “Certified International Specialist”.
• Work for a Certified Great Place to Work, surrounded by a diverse, engaged, and passionate team.
• Attractive salary, Monday to Friday role
• Cutting-edge supply chain technology to support your success.
• A commitment to living responsibly, including social and environmental initiatives.
• Access to Employee Assistance Programme for personal support.
• Opportunities to participate in initiatives like our Women’s Network and environmental initiatives.
• A supportive environment where excellence is recognised and rewarded.

We work hard to make a career with DHL as satisfying and successful as it can be. Our culture is built on personal commitment—to our customers, our teams, our communities, and the environment. If you have a passion for driving value for clients, building and leading high-performing teams, and delivering outstanding results, we’d love to hear from you. Apply now and take the next step in your career with DHL Supply Chain NZ. Our Commitment to Inclusion At DHL Supply Chain, we are dedicated to fostering an inclusive culture where everyone feels valued and empowered to succeed. Studies show that individuals from underrepresented backgrounds, including women, may hesitate to apply if they don’t meet every requirement listed. If this role excites you and you believe you have what it takes, we strongly encourage you to apply—even if your experience doesn’t align perfectly with the criteria. #J-18808-Ljbffr