Dispatch Rider

Responsibilities:

• Delivery Tasks: Ensure safe and timely delivery of packages to customers or businesses in Surulere and nearby areas.
• Route Optimization: Plan efficient delivery routes to reduce time and increase productivity.
• Package Care: Handle all packages with care to prevent damage during transit.
• Delivery Documentation: Accurately document all deliveries, including obtaining proof of delivery when necessary.
• Customer Relations: Provide exceptional customer service with polite and professional interactions during deliveries.
• Bike Upkeep: Conduct routine maintenance checks on the delivery motorcycle to keep it in good working order.
• Traffic Compliance: Adhere to all traffic laws and regulations to ensure safe delivery operations.
• Communication: Keep the dispatch team informed about delivery progress and report any issues encountered.
• Safety Measures: Follow all safety protocols to minimize accidents and injuries.
• Issue Resolution: Resolve any delivery-related challenges or issues promptly and effectively.

• Minimum of SSCE or equivalent qualification.
• A valid rider’s license and required local riding documents.
• Proven experience as a dispatch rider or in a similar role.
• Strong knowledge of Lagos Road networks.
• Ability to use GPS or maps for navigation.
• Excellent time management and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to work both independently and in a team environment.
• Good physical fitness and endurance.
• A clean driving record.