Senior Security Engineer (Professional Services)

Job Description

You are about to apply for a job in a certified Top Employer 2024! Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Integration : one of Raya’s subsidiaries is Senior Security Engineer (Professional Services): What will you do?● Follow the project tasks plan for deploying the installations tasks upon the agreed plan & Scope of work in light of Raya’s standards ● Perform professionally the project(s)’ Configuration as per its LLD and according to Raya standards ● Manage well-organized tasks’ assignments & know-how transfer to junior engineers ● Respond professionally to the dispatched Customer Calls within the time agreed in the SLA (Service Level Agreement)● Commit to conducting the testing process as per acceptance criteria ● Follow up and monitor junior engineers’ performance and, by turn, efficiently report to the team leader ● Report accurate technical activities to the Security team leader ● Follow the proper escalation matrix if the Problem persists & efficiently troubleshoot and solve the escalated problems (Level 2) within the time agreed in the SLA.

Preferred Candidate

Degree Bachelor's degree / higher diploma