CREST Youth Care/ Programs Coordinator

This new role will be working on the CREST Youth program (MacPherson/Geylang) area, complementing our current work for CREST Youth program (Central). Basic Emotional Support

• Manage client through client engagement, information gathering, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes
• Provide supportive counselling to clients through Face-to-Face and/or Online means
• Conduct visits to school/centre, home or hospital
• Advocate for the protection of client’s dignity and rights

• Screen referred young persons for mental health distress
• Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face
• Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients
• Link youths or caregivers with appropriate services for continuity of care

• Conduct risk assessments and ensure safety plans
• Monitoring youths at risk of mental health issues
• Facilitate group activities in collaboration with the centre team
• Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings
• Plan and coordinate social recreational activities and events
• Run support group for youths (online/Face to Face)
• Design, implement and conduct Group work and Interest based groups for youth
• Conduct/Facilitate talks and workshops
• Engage online community (Discord, Instagram) / Social media Campaigns and outreach
• Ensure safety and well-being of youths and caregivers at all times in and out of centre
• Inform professional staff of critical situations involving conflict, violence and other emergencies promptly
• Manage and/or assist in crisis intervention

• Be involved in outreach initiatives to raise mental health literacy in young people and the general public
• Coordinating, planning and creating social media posts for outreach
• Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation
• Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

• Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)
• Administer K10 evaluation to youths and caregivers, and ensure proper documentation
• Assist Head and Admin Officer in Annual Report or statistics collation when necessary

• Coordinate and contribute to the design monthly programme calendar, youth programs posters
• Coordinate and attend to all visits to the centre

• To work on ad-hoc projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc.
• Volunteer management