تفاصيل الوظيفة
Sales Associate (Job Number: SAL000085)
Description:- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products.
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.
- Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
- Handle cash register and transactions with the customers in an effective and accurate manner as required.
- Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
- High School Degree.
- Fluency in English.
- Proficiency in MS Office.
- Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
- Specific for Sports Goods retail: Active participation in at least one sporting activity.
- Planning and Organizing: level 1.
- Self-Development: level 2.
- Communication Skills: level 2.
- Cultural Awareness: level 1.
- Customer Focus: level 1.
- Initiative: level 2.
- Teamwork: level 2.
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