Sales & Events Executive - Marriott International, Inc

Job Number: 24166479 Job Category: Sales & Marketing Location: The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain Schedule: Full-Time Position Type: Non-Management

Job Summary

The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales & catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area.
• OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Preferred:

• Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge of the hospitality industry.

CORE WORK ACTIVITIES

Managing Sales Activities

• Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate.

Building Successful Relationships

• Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
• Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).
• Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions.

Skills And Knowledge

• Fluent in Arabic language, an advantage.
• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
• Strong communication skills (verbal, listening, writing).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. #J-18808-Ljbffr