Graduate Job- Inspire- Front Office (12 months)

Graduate Job- Inspire- Front Office (12 months)

The Management Trainees will train in all or one particular area of the Front Office and focus on process improvements. Participate in projects and assignments in enhancing the services and service skills at the Front Desk. Summary of Responsibilities: Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

• Master the technical skills of the Front Desk Operations
• Learn the tasks and responsibilities of the Guest Relations Officer, Operator, Concierge & Reception
• Maintain high standards of teamwork with the Front Office Team
• Ensure that department standards are met through guest feedback and monitoring
• Participate, conduct daily briefings and roll calls, and training
• Coordinate with all other operating departments to ensure smooth daily operations for check-in and check-out
• Co-ordinate with Reception and Duty Manager on day-to-day operations
• Coordinate and participate in meeting and greeting of VIP guests upon arrival
• Manage rooms inventory and monitor room types availability to ensure guests' preferences are met to its maximum
• Work in the Club Millesium or Villa as Butler taking care of our VIP guests.
• Participate in Process Improvement Team projects and assignments relating to Front Office
• Ensure that safety, health, security, and loss control policies and procedures are complied with.

Desired Candidate Profile: Qualifications:

• Knowledge of Opera would be an advantage
• Read, write, and speak English fluently
• Analytical skills
• Good interpersonal and communication skills

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Chefs
• F&B
• Front Desk

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