Senior Cargo Sales Executive
تفاصيل الوظيفة
We are now recruiting for the role of Senior Cargo Sales Executive.
Based in ORD Cargo Offices -Chicago, you will be responsible for achieving budgeted revenue for the assigned station, protecting existing business, and constantly exploring new opportunities. This individual will create maximum awareness of QR's products and services and ensure quality customer service and smooth cargo operation of the station.
Outside of visiting clients, this role is required to be in the office.
Specific Accountabilities include:
Plan, direct, and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue and surpass set revenue budgets.
Supervise the sales team to optimize cargo revenue production and develop/optimize their potentials (Distribute areas of responsibility, and allocate sales targets to sales executives. Supervise and monitor the sales force and strengthen their weak areas).
Research competitors benchmark using compliant approaches through publicly available sources. Conduct a competitive study and evaluation of QR's market share and traffic movements to/from the station to identify areas of concern and develop remedial action.
Ensure QR's participation in sales campaigns and public events, collecting sales leads.
Assist customers/clients with all information related to booking/forwarding/delivery by liaising with the local Ground Handling Agents and with Head Office Cargo departments.
Educate agents/clients with all QR procedures regarding the prevailing standards for booking/delivering issues from time to time. Paying agents regular sales visits for maximum revenue.
Coordinate all customer claims with the support of the cargo claims department headquarters and ensure that claims received at the station are resolved or replied to.
Prepare a business and marketing plan in order to optimize revenue opportunities and maximize QR's presence in the market.
Maintain regular contact with the cargo industry (Agents, key clients, business partners, etc.).
Supplemental sales calls are made by the sales force to establish contacts and maximize QR's exposure to the marketplace (increase awareness of QR products).
Perform other departmental duties related to his/her position as directed by the Head of Department.
Be part of an extraordinary story.
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.
Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what's never been done before.
Together, everything is possible.
QualificationsAbout You - The ideal candidate will have the below:
Bachelor's Degree and 3 years of experience
Without Degree and 4 years of experience
Command of the English Language
Complete product knowledge and the market practices of the areas of jurisdiction.
Presentation/Negotiation Skills
Customer Service Skills.
Managerial skills - Ability to delegate work, set clear direction, and manage workflow.
Strong mentoring and coaching skills.#J-18808-Ljbffr
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