Hostess

Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary. • Providing guests with menus and answering any initial questions. • Seating guests at tables or in waiting areas. • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. • Engaging with guests to ensure they're happy with food and service. • Responding to complaints and helping to resolve them. • Answering phone calls, taking reservations and answering questions. • A knowledge of the menu. • Helping out with other positions in the restaurant as needed. • Providing great customer service. #J-18808-Ljbffr