Vice President, Middle Corporates Relationship Manager (Industrial), Citi Commercial Bank
تفاصيل الوظيفة
Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking, and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence. Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates. The Mid-Corp Relationship Manager is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business, this role requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This position has a significant impact on the area through complex deliverables and provides advice and counsel related to the technology or operations of the business, impacting the overall performance and effectiveness of the sub-function/job family. Responsibilities:
- Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks, and expectations.
- Introduces solutions to clients in building and strengthening an effective portfolio.
- Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs.
- Works closely with Case Manager on the onboarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met.
- Identifies cross-sell opportunities to deepen and increase share of wallet.
- Maximizes client experience by proactively sharing market updates, trends, and intelligence.
- Drives innovation in the solutions provided to clients and further develops the business where necessary and appropriate.
- Executes strategic initiatives launched centrally at all levels (Group, Bank, commercial market, and EIB).
- Networks with clients to identify avenues for new business opportunities.
- Administers the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
- Ensures compliance with regulatory requirements and Citi's policies/guidelines at all times.
- Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations.
- 6-10 years of experience.
- Sound knowledge of banking and investment products and processes, along with a track record of providing sound banking and financial advice and solutions to clients.
- Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions.
- Demonstrates advanced level of Early Warning Detection skills.
- Demonstrates advanced credit skills; able to structure all types of credit deals.
- Ability to work effectively in a team setting.
- Ability to coordinate multi-functional teams to provide an exceptional client experience.
- Excellent interpersonal, communication, and influencing skills (e.g., negotiation, consultative skills, leadership).
- Ability to work under pressure while making sound decisions.
- Highly focused, able to rapidly identify key priorities, and clearly communicate these priorities.
- A proactive approach in looking for ways to strengthen business relationships with clients, delivering a simple, secure, and seamless client experience.
- Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
- Ability to embrace new technology and understand the role digital plays in the experience delivered for clients.
- Able to quickly adapt priorities based on the latest data insights.
- Bachelor’s/University degree; Master’s degree preferred.
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