Technical Service Product Engineer
تفاصيل الوظيفة
Job ResponsibilitiesNew Product Development: Create comprehensive product profiles, conduct field testing, and manage the issuance of product documentation, including Product Data Sheets (PDS), System Data Sheets (SysDS), Method Statements (MS), and certificates. Oversee product rollout in accordance with the Product Creation Process (PCP).Product Maintenance: Maintain and update product documentation (PDS, SysDS, MS) and oversee testing procedures to ensure product quality and compliance.Market and Competition Analysis: Perform thorough market research and analyze competitors to inform product strategy and positioning.Technical Documentation Management: Organize and maintain technical documentation to ensure accessibility and accuracy.Sales Support: Provide training and technical assistance to support sales teams, including country representatives, Key Product Managers (KPM), Key Account Managers (KAM), and Technical Marketing Managers (TMM).On-Site Support: Assist with initial product tests, troubleshoot issues, coordinate the development of application instructions, and conduct site visits to support the customer on-site to ensure the proper application for the products.Warranty and Risk Management: Review product warranty requests and manage associated risks, ensuring product reliability and customer satisfaction.Desired Candidate ProfileQualificationsMin. 3 years experience in construction chemicals, specifically those based on epoxy, polyurethane (PU), and acrylic, including products for applications such as flooring, roofing, structural strengthening, and repair solutions.Technically soundCross-linked, entrepreneurial, and structured thinking, process-orientedGood communication skills, intercultural and interfunctional (R&D, Sales, on-site, group/local level)Good English written and spoken (min. Cambridge advanced level)IT application savvyGood MS Word, Excel, PowerPointArabic is a plusCompany IndustryChemicalsPolymers
#J-18808-Ljbffr Management & Leadership
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