Mass Hiring Local Account Healthcare Associate (Non-voice)

Join, lead, and succeed with iOPEX Technologies. Start your awesome journey today!

Available roles:

No BPO experience required:

• Customer Service (Local Tagalog - Voice Account)
• Customer Service (Local Tagalog - Non-voice Account)
• Customer Service | Document Specialist (US Non-Voice Account )
• Customer Service Associate (US Voice Account)

With at least 6 months of BPO experience:

• Customer Service Specialist (US Voice Account)
• Customer Service Healthcare Specialist (US Voice Account)
• Content Moderator (US Non-Voice Account )

As a Healthcare Billing Associate to join our dynamic team, you will be responsible for answering inquiries or queries of the customers for local healthcare provider. You will be effectively communicating via phone with our customers. You will also keep a positive and compassionate attitude towards customers.

Responsibilities:

• Handles, assists, and endorses claims, medical approvals, reimbursements, laboratory services, consultations, confinements, procedures, and Letter of Authorization (LOA).
• Educates callers regarding the healthcare’s products and guides them through the step-by-step process of using them when needed.

Handles customer service inquiries

Qualifications:

• At least a graduate of Senior high school or High school old curriculum
• Must have good written and oral communications skills
• Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Want to be an iOPEXian? Start your #iopexhappyatwork journey today and make sure to visit: linktr.ee /iopexph
• Application Process: Onsite (1 day hiring process depending upon the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location

• HMO

• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.