Customer Service (Screening Images Service)

Job Description

We are seeking a dedicated Screening Image QA Service Support professional to join our team. The ideal candidate will have previous experience in Customer Service and possess a keen eye for detail. As an Image QA Service Support member, you will play a crucial role in ensuring the quality and accuracy of images and related content. Responsibilities:

• Implement, administer, and support monitoring solutions as well as other ad hoc software tools used in the monitoring of services, databases, networks, servers, and applications within the environment.
• Maintain health of the monitoring environment; ensuring that the monitoring solutions are kept up-to-date
• Participate in the provisioning phase to ensure that the implementations of new systems and services are properly monitored after deployment.
• Provide relevant teams with the necessary documentation and procedures to ensure compliance with monitoring standards.
• Provide weekly client and internal reports.
• Participate in the analysis of data within the monitoring system, as requested

Job Requirements

• Willingness to work in rotational shifts, including weekends.
• The shift will be either a night shift or an over-night shift
• Fluent English is a must.

If you are passionate about maintaining quality standards and delivering exceptional customer service, we would love to hear from you. Apply now and be part of a dynamic team dedicated to excellence in image QA service support.