الصفحة الرئيسية الإمارات العربية المتحدة Technical Account Manager
الصفحة الرئيسية الإمارات العربية المتحدة Technical Account Manager
Technical Account Manager
تفاصيل الوظيفة
Responsible to manage, oversee, and address technical needs for clients/customers along with promoting a positive vision for the organization.What you'll be responsible for?Partner with customers' stakeholders to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives.Develop an understanding and knowledge of customer's product implementation and evangelize capabilities of Karix across all product lines.Investigate and solve complex and long overdue problems faced by customers and forwarded by the customer support desk.Manage escalated customer complaints and their major incidents.Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business.Proactively identify risks to the customer achieving their stated business goals and work with the account team to provide new solutions.Deliver business value and innovation to a customer's business by understanding customer's key business challenges and potential for growth.Proactively communicate technical product changes and other relevant updates.Qualification and other skillsEngineering Graduate in Computer Science or Electronics.Proactive, self-motivated individual with an analytical mindset to solve issues with a focus on client/customer requirements.Takes initiative and accountability.Team player and actively engages and contributes in the team.Ability to manage timelines effectively.Must have attention to detail.Flexible to work in a 24x7 environment.Excellent communication in English (written & verbal) and interpersonal skills.What you'd have?Graduate Engineer with PG in Marketing, Communications, Computer Science, or Electronics.3-4 years of experience in customer success/support/technical account management preferably from Telecom or IT industry.Highly organized and able to multi-task.Self-driven and proactive nature.Excellent communication and interpersonal skills.Demonstrate leadership qualities and the ability to influence C-Level executives.High computer literacy and ability to learn new software.Knowledge of customer success processes.Patient and active listener.Passion for service.Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
#J-18808-Ljbffr Engineering
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
Similiar Jobs that might interest you
Manager - EIT & Integration Engineering
NES FircroftManager - EIT & Integration Engineering Job objectives: Responsible for Basic, Detail engineering and follow up on ...
UAE - Dubai 10 أيام مضت
Accounts Payable Accountant
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
الإمارات العربية المتحدة 10 أيام مضت
Accounts Payable Clerk
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Abu Dhabi 10 أيام مضت
Management Accountant
NES Fircroft... position of Management Accountant Position: Management Accountant Location: ... clients with the engineering and technical ...
الإمارات العربية المتحدة 10 أيام مضت
Sr. Accounts Payable and Inter Company Accountant
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Dubai 10 أيام مضت
Asset Manager
Halliburton... and management of the integrated set ... Engineering/Science/Technology Product Service Line: Halliburton Project Management ...
UAE - Dubai 10 أيام مضت
Payable Accountant
NES Fircroft... Non-managed vendor setup: Creating a new non-managed vendor ... our clients with the engineering and technical expertise ...
UAE - Abu Dhabi 10 أيام مضت
... UAE. Position: Bid/ Tendering Manager Job Profile: 15-20 ... our clients with the engineering and technical expertise they ...
UAE - Dubai 10 أيام مضت
Project Engineering Manager
NES Fircroft... position below: Project Engineering Manager (12 months) ... experience in managing overall project engineering process ...
UAE - Dubai 10 أيام مضت
Coating Inspector (Fixed Term - 12 Months)
Oceaneering... management system (MAXIMO) and in close liaison with line managers ... , Operations Support / Integrity, Engineering and ...
الإمارات العربية المتحدة 10 أيام مضت
Senior Project Controls Engineer
NES Fircroft... Controls Engineer ... management; change order/variation management; cash flow status; subcontractor progress management ...
UAE - Abu Dhabi 10 أيام مضت
Senior Project Controls Engineer
NES Fircroft... Position: Senior Project Controls Engineer Duration: 6 months ... with project management, system administration ...
UAE - Abu Dhabi 10 أيام مضت
Sr Electrical Engineer
NES Fircroft... Engineer with minimum Batchelor's Degree in Electrical Engineering ... relevant to electrical engineering discipline. ...
UAE - Dubai 10 أيام مضت
Jr Drilling Engineer
NES Fircroft... ⢠Position: Junior Drilling Engineer in Wells Operation Department ... Sunday) Job Role Drilling Engineers are responsible ...
UAE - Abu Dhabi 10 أيام مضت
... pumping equipment. Mechanical Engineering Degree Engineering Drawings skills Engineering Drawing CAD (Computer-Aided ...
الإمارات العربية المتحدة 10 أيام مضت
Cost Controller
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Abu Dhabi 10 أيام مضت
... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Abu Dhabi 10 أيام مضت
Sales and Billing Clerk
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Abu Dhabi 10 أيام مضت
Senior Architectural BIM Designer
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
UAE - Dubai 10 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1726294__2112_66a48d3244070ed09452e2e2d8841152?utm_source=2112&utm_medium=feed&keyword=Technical-Account-Manager&location=Dubai&geoID=3