Housekeeping Supervisor
تفاصيل الوظيفة
A Housekeeping Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. What will I be doing? As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Daily allocation of rooms and deep cleaning tasks to team members
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost property procedures
- Report maintenance issues to Maintenance/Engineering Department
- Assist Head Housekeeper with training requirements
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
- Committed to delivering a high level of customer service
- Experience in managing/supervising a team in a similar role
- Experience in the hotel/cleaning industry
- Good oral and written communication
- Previous experience in Hosting Service (Governance)
- High standards of cleanliness
- Good interpersonal skills
- Ability to work on their own or in teams
- Ability to work in a team
- Excellent attention to detail
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