Executive Assistant to Chief Executive Officer

Company Overview Pupscribe is a growing distributor of premium pet products curated in India. At Pupscribe, we are passionate about keeping pets happy and comfortable. Our goal is to ensure that every pet parent finds the perfect product for their furry companions. Join us and become a part of a team that is dedicated to making the journey of pet parenting easier and more enjoyable. Roles & Responsibilities

• First Point of Contact: Serve as the initial point of contact for calls, emails, and messages, responding promptly or directing them as appropriate for the director’s attention.
• Diary Management: Manage the director’s calendar, organize meetings, and control access to the executive when needed.
• Travel & Shipment Arrangements: Book and arrange shipments, travel, accommodation, and transportation.
• Event Planning: Organize internal and external events, including conferences.
• Task & Deadline Reminders: Ensure the director is reminded of important tasks and deadlines.
• Document Preparation: Type, compile, and prepare costing sheets, reports, SOPs, presentations, and correspondence.
• Database Management: Prepare and manage databases, filing systems, and administrative procedures.
• Market Research: Conduct online and offline market research and data collection to support decision-making.
• Staff & Client Liaison: Serve as the communication link between the director, staff, suppliers, and clients.
• Expense Management: Collate and file expense reports and ensure compliance with company protocols.
• HR & Compliance Support: Assist with company compliance, contract renewals, staff communications, and HR-related duties.
• Personal Support for Director: Handle miscellaneous personal tasks for the director, including property management, home maintenance, appointments, and tax-related tasks.
• Customer Complaints: Address and resolve customer grievances, ensuring satisfaction and loyalty.

• Confidentiality & Discretion: Ability to handle sensitive information with the utmost discretion.
• Problem-Solving: A proactive mindset with the ability to independently manage complex tasks.
• Communication: Excellent written and oral communication skills.
• Organizational Skills: Strong organizational and multitasking abilities.
• Flexibility: Adaptability and willingness to handle both professional and personal tasks as required.
• Negotiation Expertise: Strong negotiation skills, especially with suppliers and external stakeholders.
• Tact & Diplomacy: Ability to manage delicate situations with tact and diplomacy.
• Excel Proficiency: Advanced Excel skills for data analysis and management.
• Technical Aptitude: Proficiency in standard software packages and the ability to learn company-specific software.