Customer Relations Manager

Company DescriptionSeher Jaipur is a Women's Indian Ethnic wear brand founded in 2021 in Jaipur, specializing in modern Indian Ethnic Wear designs. The brand combines young perspectives with timeless grace and craftsmanship, engaged in conceptualization, manufacturing, and vertical sales.Role DescriptionThis is a full-time on-site role for a Customer Relations Manager at Seher Jaipur in Jaipur. The Customer Relations Manager will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive customer experience. They will also oversee customer feedback, handle escalations, and collaborate with cross-functional teams to improve customer satisfaction.QualificationsCustomer service, Relationship management, and Conflict resolution skillsExcellent verbal and written communication skillsAbility to multitask and prioritize effectivelyExperience in the fashion or retail industryKnowledge of CRM systemsKnowledge of Retention MarketingBachelor's degree in Business Administration, Marketing, or related fieldInterested Candidates can apply at careers@seherjaipur.com PRB