ServiceNow IRM Consultant: Senior/Architect
تفاصيل الوظيفة
The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow Senior IRM Consultant to join our team in The Benelux. Working location will be our brand new office in Amsterdam.Responsibilities:- Lead and facilitate workshops focused on IRM process optimization and ServiceNow alignment.- Translate IRM business requirements into practical and effective ServiceNow solutions.- Contribute to thought leadership within the IRM practice, staying current with industry trends and best practices.- Lead complex ServiceNow IRM implementations, encompassing design, development, testing, and deployment.- Ability to effectively manage project scope, timelines, and budgets.- Possess advanced expertise in ServiceNow platform functionalities, scripting, and best practices.- Design and build custom workflows, integrations, and automations tailored to IRM needs.- Collaborate with pre-sales team to craft compelling proposals and presentations for IRM-related ServiceNow solutions.- Effectively demonstrate the value and capabilities of ServiceNow IRM solutions to prospective clients.- Manage and mentor junior team members, fostering knowledge sharing and skill development.- Proactively identify client challenges and propose innovative solutions aligned with their IRM goals.- Collaborate effectively with stakeholders across diverse technical and business levels.- Deliver clear and concise presentations and documentation to both technical and non-technical audiences.- Foster strong relationships with clients, building trust and exceeding expectations.- Actively participate in knowledge sharing within the team and across the organization.Qualifications & Skills:- 5+ years of experience in ServiceNow project implementation, with a strong focus on IRM (minimum 2+ years).- Proven success in leading and delivering complex ServiceNow IRM projects.- In-depth understanding of IRM methodologies, frameworks, and best practices.- Experience in pre-sales activities.- Expert-level proficiency in ServiceNow platform functionalities, scripting, and configuration.- Holding the following certifications: Certified System Administrator (CSA), CIS - Risk and Compliance (CIS - RC) are highly desirable.- Proficient in HTML, CSS, and scripting languages like JavaScript.- Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).- Strong understanding of API development and integration best practices.- Experience with Agile and Scrum development methodologies.- Excellent communication and presentation skills, adept at engaging both technical and non-technical audiences.- Strong leadership and mentoring abilities, fostering positive team dynamics and knowledge sharing.- Fluent in English. Additional European languages (Dutch, French) considered a plus.Bonus:- Additional ServiceNow certifications such as CIS - Third-Party Risk Management, CIS - Vulnerability Response and CIS - Security Incident Response, Certified Application Developer.- ServiceNow Workspace experience is a very big plus.- GRC experience (has performed a risk assessment, Audit or other assurance activities).- Cyber security related certifications (CISM, CISSP, etc).- React and AngularJS experience is big plus.- CMA or a CTA.
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