Collections Officer

دوام كامل في a Laimoon Verified Company في Qatar

نُشرت يوم November 28, 2024

تفاصيل الوظيفة

Responsibilities:Responsible for collecting all customer payments and maintaining necessary documentation in this regard.Contact customers in the assigned work queue in person and through telephones, letters, or personal contacts regarding the collection of delinquent accounts and maintain reasons for delinquencies.Prepare and submit overdue and warning letters to customers.Maintain accurate files and documentation, including an accurate commenting system for status follow-up (i.e., comment system for updates and follow-ups, track and report account status in detail summary).Ensure 100% accuracy in the collection of cash and cheques from customers and from all locations.Collect payment details either at the time of collection or through subsequent follow-ups.Collect cash from Nehmeh locations on the defined dates set by the Supervisor.Submit and collect documents from banks as instructed by the concerned Supervisor.Pull customer files to assist in the collection of delinquent accounts.Have knowledge of all payment types available to our customers, including but not limited to credit cards, online bill payments, PDCs, etc.Negotiate appropriate workout plans with customers to prevent foreclosure.Implement timelines for follow-up.Maintain up-to-date knowledge of all collection laws, practices, and policies.Maintain up-to-date knowledge of account guidelines pertaining to delinquency.Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.Follow all processes and policies of the company and align with departmental SOPs at all times.Follow any other tasks/projects assigned by your manager.Skills:3 to 4 years of experience in a collections role.Valid driving license.Strong verbal and written communication skills and knowledge of basic mathematical operations.Hands-on experience using MS Office Suite: Excel, Word, and PowerPoint.Attention to detail and the ability to work with stakeholders to assess potential business risks.Ability to multitask and prioritize daily workload.

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Confidential

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Collections Officer

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الصفحة الرئيسية قطر Collections Officer

Collections Officer

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الشركة المعلنة عن الوظيفة

Confidential

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