Engineer Maintenance (Mobile)

Job Description

• Ensures that work is carried out in line with RAYA working instructions, operating procedures and policies
• Executes repair work diligently and in line with promised deliverables and within standard operating procedures
• Ensures that Mobile troubleshooting guidelines are observed
• Operates with QMS, EMS, OHAS Req. and ESD Req. standards
• Ensures that work is carried out efficiently at high quality and within the budgeted time limits for the job
• Ensures that data and other information is dealt with accurately and in line with standard practice
• Ensures  correct and efficient utilization of resources (tools, spins, etc) as per job requirements
• Strives to maintain customer satisfaction and to generate repeat work
• Impacts on the work of other colleagues and more particularly on the work of those that are involved in customer care (e.g. customer care reps)

Job Requirements

• Technical and theoretical know-how  on GSM
• Technical and theoretical know-how on  ESD
• Technical know-how on  trouble-shooting
• Understanding quality of repair and its impact on revenues and profit 
• Communication Skills
• Presentation Skills
• Leadership Skills
• Time Management

• Diagnostic  skills within repair time frame

• Arabic & English