الصفحة الرئيسية الفلبين Call Center Opening With 1 year Experience
الصفحة الرئيسية الفلبين Call Center Opening With 1 year Experience
Call Center Opening With 1 year Experience
دوام كامل
في Neksjob
في
Philippines
نُشرت يوم November 23, 2024
تفاصيل الوظيفة
Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
What are we looking for?
At least High School Graduate with diploma/certificate
With at least 1 year Call Center Experience
Must not be enrolled/student
Willing to work full time and in shifting schedule (no part time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Willing to work on site
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
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) ), 'currentLocation' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => false, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '18145', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => 'ar/', 'langUrl' => 'https://jobs.laimoon.com/ar/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'ar', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/ar/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 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What are we looking for? At least High School Graduate with diploma/certificate With at least 1 year Call Center Experience Must not be enrolled/student Willing to work full time and in shifting schedule (no part time) Average to excellent English communication skills Computer literate and with good web navigation skills Willing to work on site Why pick us? 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Apart from these, you must know how to work with essential office applications such as Microsoft Office Word, Excel, and PowerPoint.<br> <br> The course covers all the above-mentioned areas and guides you to be a skilled employee.<br> <br> <strong>Key features of the course:</strong> <ul> <li>Lifetime access to the course</li> <li>No hidden fees, only pay the price of the course which includes exam fees.</li> <li>Recognized qualification upon successful completion of the course</li> <li>Study from anywhere, anytime, whenever it is convenient for you.</li> <li>Affordable and engaging e-learning study materials</li> <li>Study at your own pace from tablet, PC, or smartphone</li> <li>Online tutor support when you are in need.</li> </ul> <strong>COURSE CURRICULUM:<br> <br> Admin Support:</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – Getting Organized (I)</li> <li>Module Three – Getting Organized (II)</li> <li>Module Four – Managing Time</li> <li>Module Five – Getting 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Managing an office or working in an office needs various types of skills. For example, your office day may start with a conversation with your client. So, you need to know how to communicate with a customer. The format and style of communication vary based on the purpose of the communication. Business communication is more formal than a party conversation. Then you need to manage your time and personal stress while working in the office. Apart from these, you must know how to work with essential office applications such as Microsoft Office Word, Excel, and PowerPoint.<br> <br> The course covers all the above-mentioned areas and guides you to be a skilled employee.<br> <br> <strong>Key features of the course:</strong> <ul> <li>Lifetime access to the course</li> <li>No hidden fees, only pay the price of the course which includes exam fees.</li> <li>Recognized qualification upon successful completion of the course</li> <li>Study from anywhere, anytime, whenever it is convenient for you.</li> <li>Affordable and engaging e-learning study materials</li> <li>Study at your own pace from tablet, PC, or smartphone</li> <li>Online tutor support when you are in need.</li> </ul> <strong>COURSE CURRICULUM:<br> <br> Admin Support:</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – Getting Organized (I)</li> <li>Module Three – Getting Organized (II)</li> <li>Module Four – Managing Time</li> <li>Module Five – Getting 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<li>Module Twelve – Wrapping Up</li> </ul> <strong>Organizational Skills:</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – Remove the Clutter</li> <li>Module Three – Prioritize</li> <li>Module Four – Scheduling Your Time</li> <li>Module Five – To-Do Lists</li> <li>Module Six – Paper and Paperless Storage</li> <li>Module Seven – Organization in Your Work Area</li> <li>Module Eight – Tools to Fight Procrastination</li> <li>Module Nine – Organizing Your Inbox</li> <li>Module Ten – Avoid the Causes of Disorganization</li> <li>Module Eleven – Discipline is the Key to Stay Organized</li> <li>Module Twelve – Wrapping Up</li> <li>Organizational Skills Course for Administrator- Activities</li> </ul> <strong>Customer Relations and Dealings:</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – The Right Attitude Starts with You</li> <li>Module Three – Stress Management (Internal Stressors)</li> <li>Module Four – Stress Management (External Stressors)</li> <li>Module Five – Transactional Analysis</li> <li>Module Six – Why are Some Customers Difficult</li> <li>Module Seven – Dealing with the Customer Over the Phone</li> <li>Module Eight – Dealing with the Customer In-Person</li> <li>Module Nine – Sensitivity in Dealing with Customers</li> <li>Module Ten – Scenarios of Dealing with a Difficult Customer</li> <li>Module Eleven – Following up With a Customer Once You Have Addressed Their Issue</li> <li>Module Twelve – Wrapping Up</li> </ul> <strong>Customer Service: Telephone Etiquette:</strong> <ul> <li>Module One – Getting Started</li> <li>Module Two – Aspects of Phone Etiquette</li> <li>Module Three – Using Proper Phone Language</li> <li>Module Four – Eliminate Phone Distractions0</li> <li>Module Five – Inbound Calls</li> <li>Module Six – Outbound Calls</li> <li>Module Seven – Handling Rude or Angry Callers</li> <li>Module Eight – Handling Interoffice Calls</li> <li>Module Nine – Handling Voicemail Messages</li> <li>Module Ten – Methods of 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Call Center Opening With 1 year Experience at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/44789337' $emailText = 'Hiring now! Call Center Opening With 1 year Experience at Neksjob. 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الشركة المعلنة عن الوظيفة
Neksjob
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
تحسين فرصتك لحصول على وظيفة
خذ دورة عبر الإنترنت على خدمة العملاء ابتداءً من الآن.
-
Office Admin and Customer Service Diploma London Institute of Business & Management61 درهم
661 درهممدة الدورة التدريبية: Upto 19 Hours -
Advanced Diploma in Customer Service John Academy93 درهم
1,469 درهممدة الدورة التدريبية: Upto 14 Hours
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https://ph.jooble.org/external/-8919967388294519225?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=69a2a382b0a4f42a6afae4ecd33ce7dc