الصفحة الرئيسية قطر Hotel Reservations Executive - Doha Education City
الصفحة الرئيسية قطر Hotel Reservations Executive - Doha Education City
Hotel Reservations Executive - Doha Education City
تفاصيل الوظيفة
Ready to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be. We have an exciting opportunity for an experienced Reservationist to join the team at our Premier Inn in Dubai.
Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 750 hotels. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make every day experiences special for millions of customers and create excellent career opportunities for people like you.
What is the purpose of the job?
As a Reservation Sales Consultant, you will be responsible for providing a quality and customer service driven, end to end service for Wholesale, Airline and Group business reservations segments. Your daily tasks will include:
Provide exceptional customer services in accordance with the brand standards.
Effectively and professionally manage all reservations for customers.
Support the Contact Centre by managing corporate bookings during off hours.
Generate good Sales Leads for the company to acquire new customers.
Ensure that the system and booking documentation is accurate and up to date.
Be a brand ambassador and follow and maintain the Company's Quality & Compliance Standards.
Configure rates in Opera PMS system based on all signed contracts.
What are we looking for?
Education and Experience:
Minimum of one year experience in the Reservation department of a branded hotel.
High School Diploma preferred.
Advanced English language skills.
Arabic language is an asset.
Skills and Competencies:
Possess guest service skills and excellent communication skills.
Detail-oriented and customer service orientated.
Ability to work independently and as part of a team.
Must handle multiple tasks in an intense, ever-changing environment while remaining calm, collected and accurate.
Able to type 25 words per minute.
Computer literacy in Windows, MS Office Suite, CRS systems is an added advantage.
What we offer
At Premier Inn, you will have a competitive benefits package, rewards and recognition. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love.
We want Premier Inn to be a place where people's skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a 'promote from within' culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
Job Types: Full-time, Permanent
Pay: QAR2,100.00 per month
#J-18808-Ljbffr Product & Brand Marketing
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الشركة المعلنة عن الوظيفة
Confidential
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