APS4 Administrative Support Officer - ACT

APS4 Administrative Support Officer - ACT Category: Experience: Between 3 and 5 Years Work city: Canberra Created: 15.11.2024 Position Overview: All Aspects Recruitment & HR Services are currently seeking an APS4 Administrative Support Officer for a temporary role until 30 June 2025 with the possibility of extension. Security Clearance: Negative Vetting Level 1 or higher is required. Duties Include:

• Course Planning and Scheduling: Manage course schedules, ensuring alignment with academic calendars and guidelines.
• Facilitator Support: Act as the primary point of contact for faculty managers and facilitators, providing administrative support, ensuring course materials are prepared, and assisting with classroom and online setup.
• Student Engagement: Respond to student inquiries, provide guidance on course-related issues, and facilitate communications between students and the client.
• Course Evaluations and Feedback: Administer and track student course evaluations, gather feedback, and provide reports to faculty managers and administrators as required to ensure continuous improvement.
• Resource Coordination: Coordinate course resources such as textbooks, digital material, and any additional instruction tools needed by facilitators.
• Learning Management System (LMS) Administration: Assist in the administration of the LMS, including uploading course materials, tracking student progress, and basic troubleshooting.
• Academic Report Maintenance: Ensure accurate record-keeping of course rosters, grades, and other essential academic documentation.
• Financial Management: Assist with financial tasks such as tracking expenditure, processing invoices, and managing payment to external vendors. As required (but rarely) assist in reconciliation of accounts and preparing financial reports and forecasts.
• Procurement and Contracts: Assist in procurement activities and manage vendor contracts with department policies.
• Administrative Support: Perform a variety of general administrative tasks, such as record-keeping, filing, and handling correspondence, and ensuring smooth day-to-day business operations (including management of shared mailboxes).

• Negative Vetting Level 1 or higher; applicants without NV! will not be considered.
• Experience in course coordination or academic administration including strong attention to detail.
• Proficiency in LMS administration or ability to quickly learn.
• Effective stakeholder management with effective verbal and written communication.
• Adaptability to change, including the ability to multi-task and prioritise.
• Excellent organisational and multitasking ability.
• Competency in financial tasks, budgeting, and procurement (desirable).