Senior Quality Document Controller

Job Description

• Document Management:
  • Oversee the creation, storage, retrieval, and distribution of documents within the organization. Ensure document accuracy, updates, and easy accessibility.
  • Implement processes for documentation, document distribution, and disposal of expired documents.
• System Management:
  • Manage document control systems (both electronic and physical) to facilitate efficient processing and retrieval of documents.
  • Continuously improve the organization’s risk management system across various operations to ensure effective identification, evaluation, and control of identified risks.
  • Develop operational procedures for quality-related processes and instructions.
  • Complete quality-related records.
• Compliance and Quality Assurance:
  • Ensure compliance with document control policies, procedures, and industry standards.
  • Conduct regular audits and reviews to maintain document accuracy and compliance.
• Collaboration:
  • Work closely with various departments to facilitate effective document control and communication.
• Training and Support:
  • Provide training and guidance to team members and other staff on document control processes and systems.
• Process Improvement:
  • Identify opportunities for process improvements in document management and implement enhancements to increase efficiency and effectiveness.
• Reporting:
  • Prepare and present reports on document control activities, including metrics, compliance status, and process improvements.
• Records Management:
  • Maintain accurate records and archives for all important documents. Ensure proper retention and disposal of documents in accordance with organizational policies and legal requirements.
• Problem Solving:
  • Address and resolve any issues or discrepancies related to document control promptly.
• Process Mapping:
  • Coordinate with the central team to develop organized process maps and flowcharts.

Job Requirements

• Bachelor’s degree in a relevant field.
• 3-5 years of experience in document control. preferred in health care industry.
• Relevant certifications (such as Certified Document Control Professional) are an added advantage.
• Awareness of ISO 9001 Quality Management System and internal auditing.
• Knowledge of creating quality documents.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong understanding of document control processes and practices.