Team Lead CSR
تفاصيل الوظيفة
Deliver a class apart customer experience as measured by performance objectives and in accordance with the core values of our client.
Assist customers with their items purchased through the e-commerce website.
Convey interest in each customer through their words with courtesy, attention, a friendly and caring image.
Provide alternatives to products/items that are not available on the e-commerce website.
Follow standard processes and procedures when providing resolutions.
Stay up to date with the latest updates on system information, process changes, and future updates.
Must be able to overcome objections and handle customer pushbacks.#J-18808-Ljbffr
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