Head of Business Development
تفاصيل الوظيفة
Head of Business Development We are seeking a dynamic Head of Business Development for our client, a leading customer engagement solutions company headquartered in Bangalore. This is an exciting leadership opportunity to shape business strategies, drive growth, and expand market presence. The company specializes in delivering cutting-edge loyalty programs and customer engagement solutions, leveraging technology and data-driven insights to create value for clients. Role Overview : As the Head of Business Development, you will lead the strategic direction, scaling operations, and driving revenue growth. This role requires close collaboration with leadership teams, managing cross-functional departments, and ensuring alignment with the company's vision. You will play a crucial role in business expansion and client engagement, driving operational and financial targets. Key Responsibilities : Business Strategy & Growth :
- Develop and implement strategies to accelerate growth and achieve long-term business objectives.
- Identify and explore new market opportunities and revenue streams.
- Lead initiatives to expand the client base, form strategic partnerships, and enter new markets.
- Drive profitability by optimizing operational efficiency and diversifying revenue sources.
- Develop key performance indicators (KPIs) to ensure business growth aligns with financial targets.
- Collaborate with growth, operations, tech, and product teams to maximize profitability.
- Establish and maintain strong relationships with key clients, partners, and stakeholders.
- Oversee client engagement strategies to ensure top-tier service delivery and satisfaction.
- Lead negotiations for high-value contracts and strategic partnerships.
- Oversee day-to-day operations, ensuring seamless coordination between departments.
- Manage resource allocation, including budgets and talent acquisition.
- Monitor and improve operational efficiencies by setting up processes that support business growth.
- Build, inspire, and lead a high-performing business development team.
- Foster a culture of learning, collaboration, and innovation within the organization.
- Mentor department heads and guide key business decisions.
- Digital Transformation :
- Spearhead digital initiatives to enhance client experience and streamline internal processes.
- Collaborate with product and tech teams to incorporate emerging technologies into service offerings.
- Strategic mindset with a forward-thinking approach.
- Exceptional leadership and interpersonal skills.
- Strong financial acumen with the ability to interpret financial data.
- Outstanding negotiation and communication abilities.
- Ability to thrive in a fast-paced, high-growth environment.
- MBA or relevant business qualifications.
- 15+ years of senior leadership experience in business development, sales, or strategy, preferably within tech, loyalty, or B2B service industries.
- Proven track record of driving revenue growth and leading impactful business strategies.
- Experience in digital transformation, loyalty management, or SaaS platforms is a plus.
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