الصفحة الرئيسية الإمارات العربية المتحدة Ecommerce Operations Manager
الصفحة الرئيسية الإمارات العربية المتحدة Ecommerce Operations Manager
Ecommerce Operations Manager
تفاصيل الوظيفة
Responsibilities Leads, develops, and motivates people and teams, collaborates with cross-functional teams to ensure all e-commerce activities are well planned and executed effectively. Oversee e-commerce inbound, order processing, and inventory fulfilment. Inbound process monitoring and making sure that the team targets are achieved and with accuracy. Monitor inventory levels to ensure the product is arriving and orders are being fulfilled in a timely manner, consistent with communicated customer timelines. Lead the internal fulfilment team to track, problem-solve issues. Assist in ideating and implementing new processes to prevent issues and improve operations. Collaborate with last-mile providers to ensure deadlines are met and all issues are effectively communicated and resolved. Work closely with partners, including warehouses, to streamline communication and drive process and quality. Liaise with customer service teams to proactively approach pre and post fulfilment, ensuring they have the latest details to work from to provide exemplary customer experiences. Produce and distribute frequent receiving, shipping, and inventory reports, including troubleshooting and resolving issues. Proactively identify operational problems, project-related issues, changes, variances, and contingencies that may arise; facilitate problem resolution with appropriate parties. Ensure Stock & Bin Accuracy levels through continuous monitoring, resolution, and process improvement. Assisting E-Commerce Manager with budget preparation and maintaining efficient cost control by operating within the operational budget set for the distribution center. Qualifications Bachelor's degree in Business Administration, Commerce or Management. 7 years plus of E-commerce and Operations experience is a must. Production experience in the retail industry is a must. Knowledge and experience in organizational effectiveness and operations management.
#J-18808-Ljbffr Management & Operations
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الشركة المعلنة عن الوظيفة
Confidential
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