D365 BC/NAV Functional Consultant, EMEA

About us:

At Ciellos, we are committed to attracting and retaining the best and brightest to support our mission of excellence in Business Systems Consulting. Ciellos operates globally with regional locations in Ukraine, Albania, Portugal, Macedonia, Brazil, Canada, and the USA, as well as supporting remote employees from other locations. We are seeking top professionals to fill the role of MS Dynamics 365 Business Central/NAV Functional Consultant. You will be working with recent technologies in a strong team of professionals.

Role Description:

You'll be a functional expert developing specifications for implementation, configuration, and enhancements of MS Dynamics 365 Business Central. This role is connected with AppSource publications and close cooperation with ISVs. As a member of the Ciellos consulting team, you will lead projects and focus on the implementation and delivery of D365 BC/NAV software applications. The ability to manage projects from inception to customer signoff and meet aggressive project milestones is mandatory. This position will also engage business analysis, the scope of work and requirements definition, project estimating, solution design, and product demonstrations. Extensive knowledge and functional understanding of the D365 BC/NAV product are required.

Responsibilities:

Manage ERP software implementation projects (participate in discovery, design, system configuration, trainings, UAT, deployment, and Go-live support).

Understand customer user and system requirements and identify specific enhancement customizations if necessary.

Document business requirements, Fit&Gaps, and functional specifications.

Manage customer expectations and project deliverables, and provide great customer service.

Provide functional support for the project life cycle.

Work with developers during the development and testing phases.

Configure Dynamics BC/NAV application for the customer environment.

Draft user documentation.

Train users when applicable.

Conduct solution demos.

Consult customers on industry best practices.

Qualifications:

End customer implementation experience.

Deep understanding of NAV/D365 BC functionality and business processes.

Solution and integrations designing experience.

Experience in working in a client-facing environment and resolving escalations when needed.

Customer support experience.

English knowledge at Upper Intermediate/Advanced level.

D365 BC Certifications as a plus.

Strong communication and analytical skills.

Ability to travel up to 50%, main location is Portugal.

Details and Benefits:

Full-Time, Part-Time, or Contractor/Freelance cooperation options with competitive compensation in USD.

Supporting a flexible working environment with flexible work hours, remote locations, and the option to work periodically from home.

Extensive Benefits Package available for Full-Time, including 4 Weeks Annual Paid Time-Off, Health Insurance, English Language classes, Mentoring and Training, Compensation of Microsoft Certifications, and more.

Our culture:

Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company.

How does Ciellos compare to other local companies?

Family-oriented environment.

Consistent leadership, based on trust and responsibility.

Management does not micromanage.

Healthy hybrid work environment - work-life balance is not just talked about, but is a focus.

When in the office, frequent opportunities to enjoy lunch as a team focused on camaraderie.

Our values that shape everything we do at Ciellos:

Trust is the foundation for all our relationships.

Respect for everyone, at the heart of our culture.

Courage to advise, consult, and plan at the highest potential.

Harmony in collaboration, solutions, and teamwork.

Quality focused on the highest quality of workmanship.

Team supporting each other, our Partners, and our Customers.

Who should apply?

We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned with Ciellos values, we hope you'll come to contribute to our culture.

Recruitment notice:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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