Credit Controller

Houst requires the services of a finance graduate, with an eye for detail and ability to manage and improve processes while being open to team and departmental collaboration. The ideal candidate will have a diploma/degree and experience in managing high quantity and volume working capital, with an emphasis on Accounts Receivables. Houst offers exposure to a growing and scaling company with a worldwide footprint in a fast-paced environment. You will report to our Financial Controller and be guided and mentored by our experienced Finance Director. Key tasks include, but are not limited to:

• Account Payable & Reporting: Assist with review and payment requisition documentation completion.
• Manage payable processes with other departments.
• Assist with online loading of key supplier and client payments.
• Debt Collection: Proactively manage and collect outstanding debts, ensuring timely payments in line with agreed payment terms.
• Monitor overdue accounts, send reminders, and follow up on unpaid invoices through calls, emails, and written correspondence.
• Develop and implement effective collection strategies to reduce debtor days and improve cash flow.
• Negotiate repayment plans with customers where necessary and escalate problematic cases to legal or third-party agencies.
• Account Reconciliation & Reporting: Reconcile customer accounts regularly to ensure all payments are accurately allocated.
• Investigate and resolve discrepancies or disputes on customer accounts, working closely with the sales and customer service teams.
• Prepare and present regular reports on debtor ageing, collection activities, credit risks, and bad debts to senior management.
• Risk Management & Process Improvement: Identify high-risk accounts and develop risk mitigation strategies to minimise bad debts.
• Review and improve internal credit control processes and policies to enhance efficiency and reduce outstanding receivables.
• Liaise with internal departments (e.g., sales, finance) to resolve customer disputes quickly and ensure smooth payment processes.
• Compliance: Ensure proper documentation and filing of all credit control activities for auditing purposes.

• Bachelor’s degree/diploma in Finance, Accounting, Business Administration, or a related field (preferred but not essential).
• Minimum of 2-3 years of experience in credit control, collections, or accounts receivable.
• Strong understanding of credit control principles, accounts receivable processes, and financial risk management.
• Experience with financial software and BI ideal (Xero, Looker).
• Proficiency in Microsoft Excel and other reporting tools.

• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with clients and internal teams.
• Problem-Solving: Ability to handle difficult situations and disputes with tact and diplomacy.
• Attention to Detail: High level of accuracy in managing accounts and reconciling invoices.
• Time Management: Ability to prioritise tasks and manage multiple accounts simultaneously, ensuring deadlines are met.

• Analytical: Ability to analyse credit reports and financial data to assess credit risk.
• Organisation: Efficient in managing large volumes of data, ensuring accurate records are kept and followed up on.

• 23 paid holiday days plus public holidays.
• An extra day off for your birthday - because who wants to work on their birthday?
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets, and more.
• Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in.
• Laptop - for business use.