IPTV Supervisor Feamle

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم November 4, 2024

تفاصيل الوظيفة

Team Leadership:Supervision: Lead and manage the IPTV team, including task assignments, scheduling, and performance evaluations.Training: Provide training and development opportunities for team members to enhance their skills and knowledge in IPTV technologies.System Management:Operational Oversight: Oversee the day-to-day operation of IPTV systems, including setup, configuration, and maintenance of equipment and software.System Maintenance: Ensure that IPTV infrastructure is properly maintained, including performing routine updates, backups, and troubleshooting.Technical Support:Issue Resolution: Provide technical support for IPTV services, addressing and resolving any issues related to streaming quality, system performance, or user access.Event Support: Support special events or high-demand periods, ensuring the IPTV system operates smoothly and meets user expectations.System Implementation:Deployment: Manage the deployment of new IPTV services and infrastructure, including installation and configuration of hardware and software components.Upgrades: Plan and oversee system upgrades to improve performance, add new features, and incorporate technological advancements.Client and Stakeholder Interaction:Client Communication: Work with internal stakeholders to understand their IPTV needs and ensure that the services meet their requirements.Feedback Handling: Gather and address feedback from users to enhance IPTV services and support.Documentation and Reporting:Record Keeping: Maintain accurate records of IPTV system configurations, maintenance activities, and support incidents.Reporting: Prepare and present reports on system performance, support activities, and any issues to management.Compliance and Safety:Regulatory Compliance: Ensure that IPTV services and practices comply with relevant regulations and organizational policies.Safety Protocols: Implement and enforce safety protocols related to the use and maintenance of IPTV equipment.SkillsTechnical Expertise:IPTV Knowledge: Strong understanding of IPTV technologies, including streaming protocols, content delivery networks, and media management.Technical Skills: Proficiency in installing, configuring, and troubleshooting IPTV systems and equipment.Leadership and Management:Team Leadership: Proven ability to lead and manage a team, providing direction, support, and performance evaluations.Project Management: Experience in managing IPTV projects, including planning, scheduling, and resource allocation.Communication:Effective Communication: Strong verbal and written communication skills for interacting with stakeholders, team members, and users.Customer Service: Ability to provide high-quality support and address user needs effectively.Problem-Solving:Troubleshooting: Excellent problem-solving skills to diagnose and resolve technical issues efficiently.Analytical Skills: Ability to analyze system performance and implement improvements.Educational Background:Education: Bachelor's degree in Information Technology, Telecommunications, Media Production, or a related field.Experience: Significant experience in IPTV technologies, with previous roles in supervisory or management positions.

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