Tac-3 Network Engineer (tetra / Smr Systems)

Tac-3 Network Engineer (Tetra / SMR Systems) Eureka (Pvt) Ltd, Saudi Arabia PRIMARY OBJECTIVES & FUNCTIONSThe role holder shall be based in the Technical Assistance Center (TAC) and shall perform level 3 Technical support activities in support of the three regional centers (RCCs). The role holder will be responsible for maintaining the integrity of the network and providing the highest quality of services in accordance with contractual requirements within the scope of services. The prime objectives and functions of the role holder will include the following:Responsible for providing Level 3 Technical Support for Motorola Dimetra Secure Mobile Radio (SMR) TETRA to the regional control centers (RCC) in order to maintain the integrity of the network.Take lead role in supervision of RCC staff and FT's during major network incidents or investigations.Implementations of company processes and procedures.Carry out in-depth root cause analysis investigations for all SMR Major Services Outages (MSO) & network incidents.Submit technical reports pertaining to major network incidents or investigations.Deploy Kingdom-wide whenever instructed by Central Management to assist on major network incidents or projects.Carry out level 2 multi-skilled on-the-job training (OJT) whenever required, for managed services field technicians.Job SpecificationRECRUITMENT SPECIFICATION (Knowledge & Experience)Preference given if educated to either:BSc/BEng with at least 3 years experience in multi-disciplined telecommunications environments orHND/HNC, with at least 5 years experience in multi-disciplined telecommunications environments orOEM training to advanced level, with at least 5 years experience in multi-disciplined telecommunications environments.Must be able to demonstrate a sound working knowledge of the following disciplines:Motorola Dimetra IP 5.2 Secure Mobile Radio SMR systemMotorola Dimetra IP 4 Secure Mobile Radio SMR SystemMust have at least 3 years working experience on TETRA Trunking systems, preferably Motorola Dimetra IP.Must have in-depth knowledge of LAN/WAN, preferably CCNA, MCP, and MCSA Certified.Must be able to manage UNIX-Solaris and Windows Operating systems.Must be IT competent with Microsoft Office programs.Must possess good English verbal and writing skills.Must have at least 5 years Network Engineering experience.Must possess a valid driving license from the country of origin and valid K.S.A license.Must be physically fit to work in the Kingdom of Saudi Arabia.

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