Cover Store Manager (Multi-location)

Are you an experienced shop manager with a background in charity retail? Can you travel independently across the East Midlands without relying on public transport? If so, this could be the perfect role for you!

Rainbows Hospice in Loughborough is the only children's hospice in the East Midlands, providing specialist end-of-life, palliative, and respite care for babies, children, and young people whose lives may be shorter than most. Our retail shops are vital in raising funds to support the babies, children, young people, and their families that we support.

In order to continue this, we are currently seeking a Cover Store Manager on a 12 month fixed term contract to manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. This includes overseeing staff, ensuring high levels of customer service, managing stock levels, and maintaining store presentation and operational standards. The role also involves handling any challenges that arise, such as staff issues, customer queries, and maintaining sales performance.

Hours: 37.5 hours on a rota basis 5 out of 7 per week with the need to work weekends.

Locations of Stores you will be covering: Loughborough, Melton Mowbray, Lutterworth, Blaby, Wigston, Market Harborough, Beeston, Arnold, and Long Eaton.

About the role

Some of the key responsibilities include (but not limited to):

Manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. Maintain the shop's income and profit potential

Achieve budgeted income and profit figures and proactively address any fall in income

Work with the eBay manager to maximise the sale value of donated items including through the use of online resources such as Ebay and Depop

Delegate appropriate tasks to volunteers and ensure they are fully trained and able to carry out the tasks required of them

Further responsibilities in the role of a Cover Shop Manager (Multi-Location) at Rainbows, can be found by downloading the Job Description.

Requirements

Experience in a retail environment or customer service role

Excellent Management skills

Previous Chairty retail experience is desirable

Able to work towards financial targets and manage budgets.

Self-motivated and able to work independently but flexibly as part of a team

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

Eligibility to join blue light card discount scheme.

Bupa Cashback plan.

Life Assurance.

27 days holiday.

Plus bank holiday allowance but expectation to work bank holidays in this role.

Free access to our Employee Assistance Programme.

Access to occupational health.

Contributory pension scheme.

For further information about this role and the responsibilities please contact Mark Ashton, Head of Retail, on mark.ashton@rainbows.co.uk

To apply for the role please click 'apply now' to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk

Previous applicants need not apply.

This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.

We are an inclusive organisation, from our trustees and team members to our children and young people. We treat all job applicants equally regardless of class, age, disability, gender identify or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the Health and Social care sector.

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