Airport Representative

دوام كامل في Accor Hotels في UAE
نُشرت يوم November 3, 2024

تفاصيل الوظيفة

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit . Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Main Duties: Administration

  • Liaise with different departments for smooth and coordinated work.
  • Ensure that the team members adhere to the Human Resource policies.
Customer Service
  • Personally welcome and escort all hotel guests.
  • Authorize courtesies for V.I.P.s
Financial
  • Identify optimal, cost-effective use of resources and educate the team on the same.
Operational
  • Keep a record of the arrival and departure of the hotel.
  • Coordinate group arrival and departures.
  • Address questions pertaining to room accommodations and rates.
  • Make efforts on low occupancy dates to maximize room revenue.
  • Maintain a favorable working relationship with all other company employees to foster and obtain business-related information about competing hotels.
  • Maintain close coordination with airline staff.
  • Facilitate guest check-in and check-out at the airport.
  • Present options and alternatives to unreserved guests and assist them in making choices regarding types of available rooms and services of the property.
Personnel
  • Self-confidence, motivation, drive, and tenacity;
  • Ability to enhance organizational performance;
Other Duties
  • Ensure cleanliness of all areas under the Front Office, including the lobby, corridors, main staircase, and drive away.
  • Assist other departments in case of an emergency.
Occupational Health & Safety Employee Responsibility All employees must safeguard their health and safety, as well as the health and safety of others, in the workplace. Replacement and Temporary Mission: Be ready and responsible for any job that may be assigned by the Management. Qualifications
  • 1 to 3 years of experience in a similar role in a five-star luxury hotel/resort.
  • Fluency in both written and spoken English.
  • Well-presented, with an outgoing and friendly attitude.
  • Able to adapt to unpredictable events and be resourceful.
  • Reliable and able to thrive in a busy environment while staying calm under pressure.
  • Well-planned, organized, and always punctual.
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