الصفحة الرئيسية الإمارات العربية المتحدة Guest Relations - Ticketing Associate - Green Planet - Dubai Holding Entertainment

الصفحة الرئيسية الإمارات العربية المتحدة Guest Relations - Ticketing Associate - Green Planet - Dubai Holding Entertainment

Guest Relations - Ticketing Associate - Green Planet - Dubai Holding Entertainment

دوام كامل في Dubai Holding في UAE
نُشرت يوم November 3, 2024

تفاصيل الوظيفة

About Dubai Holding Entertainment: Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations. Job Overview: Here's your chance to step into the role of Guest Relations - Ticketing Associate at Green Planet. In this position, you'll take on key responsibilities that include:

  1. Display a friendly, helpful and cheerful attitude while communicating effectively with our guests and fellow team members to support The Green Planet operation.
  2. Ensure the enforcement of TGP rules and provide crowd control in an efficient manner throughout the areas as necessary to ensure the guest's safety and enjoyable experience.
  3. Attend to all guests’ reasonable requests and enquiries.
  4. Adhere to the highest standards of cash handling procedures as per company policy.
  5. Operate automated ticketing system and POS.
  6. Be responsible for daily sales report and ensure that sales report is correct and verified by Duty manager, reporting any shortages or overages as per procedure.
  7. Adhere to the highest standards of Animal Welfare and Safe Handling of Animals for programs.
  8. Assist in all emergency and health and safety policies and procedures.
  9. Complete assigned tasks within given deadlines.
  10. Perform any other duties as required by the Management.
  11. Perform all related guest service functions to provide excellent support and service.
  12. Participate in animal handling training and conduct all animal handling in a professional manner in accordance with SOPs.
About you: The preferred candidate for this role should possess the following experience and credentials:
  1. High School Certificate.
  2. 1+ years of experience in a Customer Service role, preferably in the entertainment and hospitality industry.
  3. Previous experience cashiering and upselling.
  4. Knowledge of ticketing/POS system desirable but not essential.
About the Benefits: In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!#J-18808-Ljbffr

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