IT Change Management OCM
تفاصيل الوظيفة
We have an urgent opening for an Operating company based in. Role – IT CHANGE MANAGEMENT Location – Qatar Job requirements: Candidate should have an applied OCM experience with change management experience. We are preferring someone who has direct experience in planning, designing, and executing OCM activities. Qualification:
- Post Graduation or advanced degree in Business Administration/Human Resources / General Management / Organization Behavior area preferred.
- Change Management Certification (PROSCI or ACMP certified) preferred.
- Experience of working with a global Professional Services organization.
- A solid understanding of how people go through change.
- Experience and knowledge of change management principles, methodologies, and tools.
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills.
- Able to clearly articulate messages across a variety of audiences.
- Able to influence others and move them towards a common vision or goal.
- Able to work effectively across all levels of an organization.
- Familiarity with project management approaches, tools, and methodologies.
- Flexible and adaptable.
- Change Management certification desired.
- Candidate should have 6 plus years of Change Management experience.
- Candidate should have solid experience in Client facing roles.
- Experience implementing change management plans utilizing multiple tools and techniques.
- Experience of designing and delivering organization and project level changes management plan and activities for a large-scale technology-based projects and programs.
- 5 plus years of experience technology and digital programs level change management in large scale industries.
- Oil and Gas experience preferable.
- Identify key stakeholders, assess change readiness, and conduct change impact assessment to identify key impacts.
- Develop a change management strategy based on change history, scope and the groups being impacted by the change.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Establish, equip, and deploy a sustainable Change Network.
- Deliver impactful communications to various user groups based on communication needs.
- Training design, manage training delivery and effectiveness measurement.
- Change KPI design, adoption measurement, monitoring and course correction.
- An end-to-end Change Management Support for a project will include:
- Leadership Alignment
- Change Readiness Assessment
- Change Impact Assessment
- Stakeholder Analysis and Engagement
- Role Alignment
- Impactful Communications
- Digital Learning Strategy and Execution
- Adoption Tracking and Measurement (Benefits Realization)
- Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders.
- Conduct change readiness assessments evaluate results and present findings in a logical and easy-to-understand manner.
- Support the execution of plans by engaging impacted stakeholders and conduct awareness sessions.
- Design, development, and delivery of impactful digital communications such as:
- Emails
- Posters / Leaflets
- Banners
- Intranet updates
- Infographics
- Videos
- Screensavers
- Information Bytes
- Support training efforts by managing the development and deployment of training materials using effective training channels.
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
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