NOC Support Executive (Lahore)

NOC Support Executive , Male or Female

Responsibilities:

Perform routine monitoring and maintenance of network infrastructure.

Diagnose and escalate network issues and coordinate with various stakeholders such as engineering team, field support team, upstream and LDIs to resolve them.

Ensure closure of issues via email/phone correspondence with various stakeholders.

Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/customers.

Carry out the configuration of various networks (e.g., Cisco, Huawei, UBNT) to ensure service provisioning as per customer requirements.

Install new hardware or components while ensuring compatibility with existing network systems.

Analyze processes and recommend improvements.

Work with and mentor team members through professional behavior and knowledge sharing.

Create SOPs to enhance the productivity of network operations.

Employer:Futurenetworks

Salary:Rs. 26000

Industry:IT Support and Networking

Location:Lahore

Preferred Qualifications:BCS, BE, CCNA

Contact:Apply at:career@futurenetworks.com.pk#J-18808-Ljbffr