Online Sales Specialist

Job Description

• Responsible for online sales through effective customer communication and innovative digital strategies.
• Manage customer inquiries, provide information about the company's services through online channels,

• Searching for potential customers, defining criteria and obtaining accurate information about customers
• Monitoring sales performance, identifying trends and opportunities for growth
• Presenting sales offers and providing information about the services provided by the company
• Working on attracting cases, especially from social media sites
• Ensuring that the company's website is always updated with accurate information about services and prices
• Building strong relationships with customers by understanding their needs, providing personal assistance, and ensuring their satisfaction with the company's services
• Increasing sales and dealing with customer requests accurately
• Following up and entering customer information and updating it periodically in the company's databases
• Dealing with customer complaints and providing appropriate solutions to maintain the company's reputation
• Exerting maximum effort to achieve the required sales percentage and facilitate future sales operations
• Keeping records of calls and sales and writing notes to explain customer cases
• Submitting a periodic report to the Sales Manager to show what has been accomplished and what has been postponed with a statement of the reason
• Following up with the customer after the sales stage
• Working closely with internal teams, such as customer service, operations and logistics, to coordinate Sales efforts,
• Meet customer needs and ensure smooth service delivery.
• Contribute to achieving sales and revenue targets by actively engaging with potential customers, converting leads into sales, and maximizing business growth opportunities.
• Maintain a database of current and potential customers, ensuring accurate and up-to-date information.
• Communicate with current customers to assess satisfaction levels and identify opportunities for upselling or cross-selling of additional services.

Job Requirements

• Bachelor’s Degree
• Fluent in English language 
• Good Communication Skills
• Customers Oriented