Quality Assurance Engineer

Are you ready to be a part of the fare payment revolution, impacting millions of journeys around the world? Join us and help build innovative fare collection platforms that enable seamless ticket purchasing and journey management, whether through mobile apps, ticket machines, or simply tapping a bank card. Our platform, a leader in the industry with an innovative mobile ticketing SDK, is utilized in over 250 locations globally, including some of the largest cities. We’ve partnered with major players in the transportation sector, driving forward with continuous growth and expansion into new regions. Your Career Journey Joining us means becoming part of a diverse and talented team of innovators. We provide the tools, support, and opportunities you need to build a fulfilling career, whether you follow a well-defined path or choose to explore new directions. The Role As our expansion continues, we are building new functionalities and onboarding new customers and partners at a rapid pace. Our Customer Facing Applications team is crucial to this growth, focusing on developing and maintaining our platform’s web and mobile app interfaces that empower riders to manage their accounts and make payments for their journeys. We are looking for an experienced Senior QA Engineer with strong manual and automation testing skills to join our QA team and help ensure software quality. Key Responsibilities • Develop detailed, comprehensive, and well-structured test strategies and test cases based on customer requirements. • Review and refine test strategies and test cases, adding value with your experience and initiative. • Collaborate closely with product management to understand new features and translate them into test cases. • Review and analyze requirements and technical design documents to provide timely feedback. • Assist teammates, share knowledge, and be open to learning from them. • Conduct manual or automated end-to-end testing on applications to identify and report bugs, ensuring high-quality software. • Convert manual test cases into automated test scripts and maintain existing test frameworks. About You • Solid experience with test automation frameworks such as Cypress, WebdriverIO, Selenium, and Appium. • Strong manual testing skills and knowledge of automated testing in complex systems. • Experience in testing for accessibility compliance against the WCAG specification. • Proficiency in reading and writing code in JavaScript and TypeScript. • Experience in cross-browser testing. • Skilled in developing test strategies and cases for cross-functional features in complex environments, ensuring appropriate test coverage across the delivery cycle. • Experience in testing applications across both web and mobile platforms. • Strong collaboration skills with developers on testing features and advocating for QA processes. • Proficiency with source code tools like GitLab and BitBucket. • Good understanding and experience in configuring CI/CD pipelines. • Experience debugging logs using browser developer tools. • Familiarity with tools like Charles Proxy and Postman. • Experience working in cross-functional development teams and advocating for QA processes. • Understanding of Behaviour Driven Development (BDD) and Test Driven Development (TDD) concepts. • Ability to work independently and adapt to new tools and ways of working. Nice to Have • ISTQB Certification. • Interest in expanding knowledge of the entire system beyond daily work components. • Experience with performance and load testing. • Knowledge of working with AWS services. • Ability to visualize and communicate ideas to continuously improve and evolve test strategies. • Familiarity with agile methodologies such as SCRUM and KANBAN. Interview Process

1. Recruiter Chat: 45 min with the Hiring Manager
2. Manager Chat: 45 min chat with a Senior Engineering leader focussing on interpersonal and communication skills, as well as technical competence and problem-solving ability (this round is focused on behavioral or situational questions)
3. Technical Interview: 2 hours long which involves a mixture of technical questions and a challenge resolution