Project Manager experience with retail & call centre
تفاصيل الوظيفة
Project Manager experience with retail & call centre
Contract
Job ID: BCEJP00013908
Duration: 6-12 Months
Description:
Mobile Devices & Logistics team is seeking an individual with management level business process, data analysis and reporting skills.
Critical qualifications and competencies include:
Minimum 3 years' experience in Retail and Call Centre support
Experience in the mobile / telecom service industry
Strong data analytical, root cause analysis, and reporting
Creative problem solving, planning, and execution
Demonstrated project management experience
Excellent communication & presentation skills
Experience managing virtual teams and resources
Proficient in MS Office (Word, Excel, PowerPoint)
Accountabilities:
Data mining, analysis, and reporting
Execution and management of ongoing and planned projects and initiatives
Management of internal and external resources
Escalation management and executive communications
Preferred Qualifications/Competencies:
Post-secondary degree in Business, Engineering, IT or related field.
Business Analysis / Lean Six Sigma experience
Bilingual ENG/FR (written and verbal) an asset
Bell, Virgin, The Source Retail Store experience
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