الصفحة الرئيسية البحرين Head of Student Experience at a University Centre in Bahrain., Hays Education

الصفحة الرئيسية البحرين Head of Student Experience at a University Centre in Bahrain., Hays Education

Head of Student Experience at a University Centre in Bahrain., Hays Education

دوام كامل في RESO في Bahrain
نُشرت يوم September 21, 2024

تفاصيل الوظيفة

Head of Student Experience at a University Centre in Bahrain

Company: Hays Education Position: Head of Student Experience Location: University Centre in Bahrain Qualifications & Training Required:
  • Bachelor degree or equivalent
  • Administration or management training or qualification
Experience Required:
  • Senior administration experience
  • Experience working in an office as an office manager or senior office experience
  • Working with student management systems
  • Further and Higher Education Courses/Structures
  • University/College database systems
  • Advanced Microsoft Office skills, in particular Word, Excel and PowerPoint
  • Experienced in use of video conferencing such as Zoom and Microsoft Teams
  • Meticulous attention to detail
  • Excellent Communication skills with a good standard of written English
  • Strong organisational skills
Leadership, Management and Personal Development:
  • Lead and motivate Centre Student Experience staff to contribute to ensuring the best possible student outcomes and experience.
  • Provide effective performance management of direct reports, including setting personal objectives and KPIs.
  • Facilitate staff participation in regular personal development activities.
  • Recruit new staff as required according to policies and procedures.
  • Participate actively in the Centre Senior Management Team.
  • Have oversight of Visa Compliance, Customer Service, Student Welfare, and Centre day-to-day finances.
Customer Service and Student Welfare:
  • Oversee customer service operations ensuring high levels of satisfaction.
  • Plan and manage new student induction activities.
  • Support team members in establishing proactive initiatives to improve student satisfaction.
Academic Standards and Quality Assurance:
  • Implement quality assurance processes relating to exams and assessment security.
  • Arrange and organize necessary assessment boards and exams.
  • Contribute to governance committees and groups.
Salary: The salary for this role will be in the range of 9,000 BHD to 9,500 BHD. Contract Type: Full Time, 12-month Fixed-Term Contract with a tax-free salary offered and relocation package. Application Process: To apply, please send your up-to-date CV clearly stating why you meet the criteria to penny.kontopyrghou@hays.com #J-18808-Ljbffr

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