BHS Operations Technician HLC/PLC

دوام كامل في Vanderlande في Saudi Arabia

نُشرت يوم September 18, 2024

تفاصيل الوظيفة

Job Title: BHS Operations Technician HLC/PLC Job Description Function: BHS Operations Technician HLC/PLC Reports to: Operations Manager Direct Reports: Job Purpose Statement:

IT/PLC activities on site.
Responsible for the preparation, execution, and reporting of operations technical activities.
Responsible for services restoration and for solving errors within the system.

Scope:

IT/PLC activities as described in service contract.
Having direct contact with line manager and the site team to report on system functions and performance.
Provide system restoration services to users on best practices and effective use of IT/PLC systems.
Ability to work independently on shifts.
Knowledge of BHS IT related principles and best practices.

Qualifications and Abilities:

Associate or bachelor’s degree in IT, Computer Science, or a related field, with a minimum of 5 years’ experience in BHS IT.
Team builder and support for work floor supervision.
Intermediate knowledge of PLC to support IT & Controls engineer on site.
Proven experience as an IT Technician or similar role.
Experience with various operating systems (Windows, Linux) and software applications.
Familiarity with different types of PLC network management and troubleshooting.
Communicate, read, and write the English language (mid to high level).
Proper communicative capabilities.
Strong focus on response time and service restoration.
Preferred experience with server/client structures/SAN/Network device/CCTV.
Preferred experience in dealing with current Windows/Linux systems and VMware.
Preferred good hardware knowledge with HPE and Cisco.

Responsibilities:

Identify and report problems to support Root Cause Analysis.
Provide first-line support to end-users for hardware, software, and network-related issues via phone, email, or in-person.
Self-reliant in a wide variety of interrelated IT & controls tasks (vocational education).
Support operations and IT Controls engineer to monitor and perform regular health checks on HLC/PLC.
Assist in managing and troubleshooting operational related network issues, including LAN, WAN, and Wi-Fi connections.
Anticipate problems which disturb the daily operation (tactfully address colleagues).
Improve own way of working and identify aspects that need improvement.
Maintain accurate records of all IT/PLC assets, issues, and resolutions.
Knowledge of Windows administration (Vmware) and ESX is preferred.
Day-to-day activities and assessments of health checkup of IT/PLC equipment.
Installation and configuration of IT service products (for example, antivirus, monitoring, backup services).

List of Key Activities:

Daily inspections and fault findings on BHS IT/PLC equipment.
Monitoring and control SAC.
Assist operations manager in executing SOPs during breakdowns.
IT/PLC spare part tracking.
Coordinate with external vendors and service providers for technical support and warranty services.
Continuous improvement of system performance.
Ensure high levels of user satisfaction by providing timely and effective response.
Control and improve operational methods.
Support to prepare weekly, monthly, and quarterly reports concerning problems and incidents.
Work closely with other team members to support activities and initiatives.

Work Pattern: Shift Differentiator:

Self-reliant in a wide variety of interrelated operations and technical tasks (vocational education).
Possesses good overview of the work to be done, determines the most efficient and effective working method.
Anticipates problems which disturb the daily operation (tactfully address colleagues).
Improves own way of working and identifies aspects that need improvement.

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تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

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