Food Service Manager: Catering Services

CORE PURPOSE OF JOBManage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicablelegislation relating to health and safetyKEY PERFORMANCE AREASEfficient and quality production and delivery of foodManage the Efficient and effective set up of the in-house dining areas.Manage the Efficient and Effective running of the kitchen.Staff ManagementDocumentation Control and Management / ReportingMaximise Financial Output and Minimise Financial Risk and LossStock ManagementCompliance to food, health, and safety requirementsCustomer Service ExcellenceCORE COMPETENCIESThe incumbent of this position must have:Computer Literacy (MS Office)ThoroughnessResults-orientationTeamwork and CollaborationManaging Human ResourcesFinancial AcumenCustomer service orientationPlanning and organisingCommunicationDiversityFlexibilityAdaptabilityAccountabilityConflict ManagementKnowledge and understanding of food, health, and safety requirements. Knowledge of food, food hygiene and food preparationProblem-solvingSense of urgencyMINIMUM REQUIREMENTSGrade 12 plus relevant qualification in food/hospitality industry (M+2)Driver's licence2-5 years' experience within the food services environment plus 2-3 years' experience in a management role1 -2 years in a customer services roleNelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No applications will be accepted after the closing date Friday, 13 September 2024.