Airline Booking Advisor

Job Title: Airline Booking AdvisorLocation:Lahore

Department:Travel ServicesJob Summary:As an Airline Booking Advisor, you will provide expert guidance and personalized service to clients seeking to book and manage their airline travel. Your role involves assisting with flight reservations, offering tailored travel solutions, and ensuring a seamless booking experience. Leveraging your knowledge of airline systems and customer service skills, you will help clients navigate their travel options and resolve any issues effectively.Key Responsibilities:Personalized Booking Assistance:Offer expert advice and assistance to clients on flight options, routes, and fares, ensuring their travel needs are met with precision and personalization.Reservation Management:Handle flight bookings, changes, cancellations, and re-bookings, ensuring accuracy and adherence to airline policies and procedures.Customer Support:Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions that enhance the travel experience.Flight Information:Use airline reservation systems to access flight schedules, availability, and fare information, ensuring clients receive accurate and up-to-date details.Ticketing and Documentation:Process ticketing transactions, issue electronic tickets, and manage ticket refunds and exchanges as required.Problem Resolution:Handle any booking-related problems, such as overbookings or itinerary changes, by coordinating with airline partners and finding effective solutions.Travel Advice:Educate clients on travel options, including seat selections, baggage policies, and travel insurance, to help them make informed decisions.Compliance:Ensure all booking and ticketing activities comply with airline regulations, industry standards, and company policies.Qualifications:Experience:Proven experience in a travel advisory or reservations role, with a strong background in managing airline bookings and customer service.Skills:Excellent communication and interpersonal skills, with a focus on delivering personalized service and handling customer inquiries effectively.Knowledge:Proficiency with airline reservation systems and a solid understanding of airline policies, ticketing procedures and travel regulations.Attributes:Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.Benefits:Competitive salary and performance-based bonusesProfessional development opportunities and career advancementA collaborative and dynamic work environmentHow to Apply:To apply, please send your resume and a cover letter outlining your relevant experience and enthusiasm for the role to (hr@travelshook.co.uk), with the subject line "Airline Booking Advisor Application - (Your Name)."Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per month#J-18808-Ljbffr