الصفحة الرئيسية الهند Key Accounts Executive - Hyderabad
الصفحة الرئيسية الهند Key Accounts Executive - Hyderabad
Key Accounts Executive - Hyderabad
دوام كامل
في Rentokil initial
في
India
نُشرت يوم September 13, 2024
تفاصيل الوظيفة
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: Requirements About the Role: The Key Accounts Executive will be responsible for managing existing customers in the region/geography assigned. This is primarily an office based job and so the responsibilities that will need to be executed will involve customer contact over telephone or email. In exceptional cases, it may be required to visit the customer. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal and external stakeholders. Job Responsibilities
Key Result Areas
Competencies (Skills Essential To The Role)
Educational Qualification / Other Requirement
Role Type / Key Working Relationships
Benefits What can you expect from RPCI? Our Values Lie At The Core Of Our Mission And Vision. We Believe That It's Our People Who Make Our Company What It Is. We Believe In Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
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A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. <p></p> For more details: <p></p><b> Requirements <p></p></b><b> About the Role: <p></p></b> The Key Accounts Executive will be responsible for managing existing customers in the region/geography assigned. This is primarily an office based job and so the responsibilities that will need to be executed will involve customer contact over telephone or email. In exceptional cases, it may be required to visit the customer. <p></p> The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal and external stakeholders. <p></p><b> Job Responsibilities <p></p></b><ul><li> Managing existing customers </li><li> Customer retention </li><li> Annual contract renewal with price increase </li><li> Collection / DSO management </li><li> Up-selling </li><li> Business development from new customers </li><li> Market survey, competitor analysis to understand gaps of our services. </li><li> Support the service team by providing customer feedback. </li><li> Attend other work-related duties as may be assigned from time to time. <p></p></li></ul><b> Key Result Areas <p></p></b><ul><li> Customer (Revenue) retention of 95%+</li><li> On-time customer contract renewal of 100%</li><li> Price increase from existing customers as per target set </li><li> Manage collection and DSO as per targets set <p></p></li></ul><b> Competencies (Skills Essential To The Role)<p></p></b><ul><li> Overall Sales/Inside Sales/Customer Care experience of 4+ years. Experience in managing Key Accounts will be an added advantage. </li><li> Excellent Customer Relationship management skills </li><li> Good communication - both verbal and written </li><li> Excellent telephone skills </li><li> Good interpersonal skills and ability to work with cross-functional teams </li><li> Good working knowledge of Word, Excel and PPT <p></p></li></ul><b> Educational Qualification / Other Requirement <p></p></b><ul><li> Bachelor's Degree (or its equivalent) in any field <p></p></li></ul><b> Role Type / Key Working Relationships <p></p></b><ul><li> Individual Contributor </li><li> Internal team </li><li> External stakeholders <p></p></li></ul><b> Benefits <p></p></b><b> What can you expect from RPCI?<p></p></b> Our Values Lie At The Core Of Our Mission And Vision. We Believe That It's Our People Who Make Our Company What It Is. 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'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '209039', 'course_id' => '133956', 'title' => 'Influence Tools & Skills ', 'slug' => 'part-time-influence-tools-skills-study-365', 'external_link' => 'https://www.study365.co.uk/course/influence-tools-skills-level-3/', 'summary' => '<strong>Overview</strong><br> <br> When working with others and especially if a leader or a manager, you need to have a particular set of soft skills to lead a time. Apart from a leader, every employer should develop these skills in order to keep up a good rapport with everyone else at the workplace. It is significant that you are carrying positive vibes around while making others feel encouraged by what you say and do. Influence Tools & Skills – Level 3 is a programme designed to guide the learners towards proficiency in effectively dealing with others.<br> This course covers laws of persuasion and how you can employ those for the betterment of those who are working with you. It covers how you can maintain a healthy connection with others while effectively interacting with them. The strength of tackling any tricky situation with self–assurance is another area that is covered by the Influence Tools & Skills course. If you think handling your personal and professional life is difficult, completion of this course will lead you to recover it.<br> <br> The Influence Tools & Skills course can turn you into an empathetic listener who understands others while instigating them to perform better. On the other hand, you will be well aware if anyone is using persuasion on you. This course will dissect the artistry of persuasion into smaller units and make you better at communication while being trustworthy and agreeable. Practising these skills will support you in effectively contributing to the success of a team or a company.<br> <br> <strong>Why You Should Consider Taking this Course at Study365?</strong><br> <br> Study365 is a leading online provider for several accrediting bodies and provides learners with the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.<br> Learners who register will be given excellent learning support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships, and their favourite restaurants.<br> <br> <strong>Learning Outcomes</strong> <ul> <li>Basic strategies of improving the artistry of persuasion</li> <li>Developing skills of efficiently interacting with others</li> <li>Becoming trustworthy and liked by the others</li> <li>Developing the capacity to inspire others and encourage them</li> </ul> <strong>Course Curriculum</strong> <ol> <li>Introduction</li> <li>Ultimate Persuasion Strategies – Main Course</li> <li>Conclusion</li> </ol> <strong>Method of Assessment</strong><br> <br> This is a knowledge-based course, and thus, will contain no method of assessment.<br> <br> <strong>Certification</strong><br> <br> Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for Influence Tools & Skills - Level 3 by IAP.<br> <br> <strong>Awarding Body</strong><br> <br> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. 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الشركة المعلنة عن الوظيفة
Rentokil initial
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